Ordering & Delivery Info

Where we deliver 

We deliver veg boxes in Exeter and the Teign Valley as far as Bovey Tracey. If you live elsewhere it may be possible for you to collect from the farm or an alternative point so do please get in touch.

When we deliver

When you register you will automatically be assigned a delivery day, which will be detailed in the system-generated welcome info you are sent. In some cases due to geography/postcodes it may be necessary for the driver to change this – we will contact you if this is the case. It is also possible to collect from the farm or a drop-off point if the days are not suitable.

At the moment, our delivery days are:

Tuesday: Heavitree, Pinhoe, Exeter Central, Pennsylvania, St Leonards, Whipton, Stoke Hill, Wonford

Thursday: Alphington, Marsh Barton, St Thomas, Exwick, Ide, Exminster, Topsham, Kenn and the Teign Valley

Order Deadlines

  • TUESDAY Deliveries - Saturdays, 10pm 
  • THURSDAY Deliveries - Tuesdays, 1pm

 

Payment Method (Free delivery for orders over £9)

We use 'GoCardless' as our main payment method, please click on the link for further information

Payments are always taken in arrears, we do not have control over this.

 

Important Customer Information
For security reasons logging into your account outside the UK is not possible - please email us if you wish to amend your order but are out of the Country.

We keep our packaging to a minimum. For more information about our packaging please have a look at our packaging policy.

What our customers are saying

 

EMAILS - ADD US TO YOUR SAFE SENDERS LIST

Your Safe Senders List is managed by you within your email program and can be easily updated based on your preferences. By default, email messages that you add to your own personal address book are considered safe and will not be re-routed to your junk email folder. Here are a couple of commonly used programs:

Outlook:

  1. In Outlook, go to the Home tab.
  2. Click the Junk button (from the toolbar)
  3. Choose "Junk E-Mail Options" from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Type in our email address or domain name @shillingfordorganics.co.uk
  6. Click OK.

 

Gmail:

  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail.
  3. Select Junk E-mail Options...
  4. Click the Safe Sender tab.
  5. Click Add.
  6. Type in our email address or domain name @shillingfordorganics.co.uk
  7. Click OK.
     

Please contact the admin office if you would like further information. 

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